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Connected, Inc. Service Rates
In-House Diagnosis Rate: $45
In-House Service Rate: $55 Per Hour
On-Site Service Rate: $85 Per Hour
Remote Assistance Support Rate: $125 Per Incident
After Hours or Emergency Rate: $125 Per Hour
Services Offered
Support of all Microsoft Windows operating systems for both home and network environments: all versions of Windows 95 and 98, ME, NT Server and Workstation, 2000 Server and Professional, XP Home and Professional, 2003 Server Editions, and Vista Editions:
Service Pack Updates, critical and security updates and patches
Strong Windows operating system repair skills prevent complete restoration of your PC and potential loss of valuable data
PC device, peripherals and software support interfacing with Windows
Complete PC Maintenance and Upgrades for All National Brand PC Computers:
PC Components in stock to expedite repairs and upgrades
Provide valuable upgrade recommendations based on years of experience in industry trends to ensure you do not waste money on unnecessary hardware or software upgrades
Comprehensive PC maintenance for logic board BIOS updates to device driver support and software updates
Software Support:
Perform installations and upgrades of basic business applications as well as proprietary software to include:
conversions from DOS based applications to Windows based applications
data and file system migrations & conversions
consultation to assist in the decision making process as to which software applications best suit your goals & needs
Network Hardware, Software and Topology Installations and Support:
Installation of LAN Servers and workstations with Microsoft network operating systems, RAID support and DAT and DLT back-up systems
Installation of hubs, switches, routers and firewall hardware
Ethernet and Fiber Optic cable installations with professional wall mounting and complete testing and assurance
Complete network administration from file sharing, network printing, and collision troubleshooting and overall network performance of both software and hardware
Wireless network configuration for both office and home
The Most Comprehensive Virus Detection and Removal:
Installation of professional server\client anti-virus software installations for network environments
Thorough network virus removal and annihilation
The most thorough virus scanning techniques to snag even the most elusive viruses from your office and home PC's
Internet Support for Home and Business:
Cableone Authorized Dealer
Waller Wireless Authorized Dealer
DSL Installation, configure and support
In-House Diagnosis Rate: $45
In-House Service Rate: $55 Per Hour
On-Site Service Rate: $85 Per Hour
Remote Assistance Support Rate: $125 Per Incident
After Hours or Emergency Rate: $125 Per Hour
Services Offered
Support of all Microsoft Windows operating systems for both home and network environments: all versions of Windows 95 and 98, ME, NT Server and Workstation, 2000 Server and Professional, XP Home and Professional, 2003 Server Editions, and Vista Editions:
Service Pack Updates, critical and security updates and patches
Strong Windows operating system repair skills prevent complete restoration of your PC and potential loss of valuable data
PC device, peripherals and software support interfacing with Windows
Complete PC Maintenance and Upgrades for All National Brand PC Computers:
PC Components in stock to expedite repairs and upgrades
Provide valuable upgrade recommendations based on years of experience in industry trends to ensure you do not waste money on unnecessary hardware or software upgrades
Comprehensive PC maintenance for logic board BIOS updates to device driver support and software updates
Software Support:
Perform installations and upgrades of basic business applications as well as proprietary software to include:
conversions from DOS based applications to Windows based applications
data and file system migrations & conversions
consultation to assist in the decision making process as to which software applications best suit your goals & needs
Network Hardware, Software and Topology Installations and Support:
Installation of LAN Servers and workstations with Microsoft network operating systems, RAID support and DAT and DLT back-up systems
Installation of hubs, switches, routers and firewall hardware
Ethernet and Fiber Optic cable installations with professional wall mounting and complete testing and assurance
Complete network administration from file sharing, network printing, and collision troubleshooting and overall network performance of both software and hardware
Wireless network configuration for both office and home
The Most Comprehensive Virus Detection and Removal:
Installation of professional server\client anti-virus software installations for network environments
Thorough network virus removal and annihilation
The most thorough virus scanning techniques to snag even the most elusive viruses from your office and home PC's
Internet Support for Home and Business:
Cableone Authorized Dealer
Waller Wireless Authorized Dealer
DSL Installation, configure and support